Terms and Conditions

1. MageLMS Plugin

1.1. Plugin Licensing

MageLMS is owned by Connected Shopping Inc.

Plugins, unless otherwise stated, are licensed under the GNU General Public License (http://www.gnu.org/licenses/gpl.html) version 2.0 or later.

1.2. Plugin Warranty

Plugins sold and distributed by Connected Shopping Inc. are done so in the hope that they will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

Inasmuch as Magento functions correctly on a clean install of itself, our plugins are guaranteed to function on a clean install of the minimum, stable and required version of Magento for Connected Shopping Inc. plugins. Because the number and variety of plugins is vast and wide, we do not guarantee that the plugin will function with all third-party plugins, themes or browsers of any kind. We do not assume responsibility and will not be held responsible for any conflicts or compatibility issues that may occur due to third-party software. We assume no responsibility for any data loss as a result of installing or using Connected Shopping Inc. plugins. Should conflicts occur with third-party software, we may provide support at our discretion.

1.3. Plugin Support

Connected Shopping Inc. offers Magento plugins “as is” and with no implied meaning that plugins will function exactly as you would like, or that they will be compatible with all third-party components and plugins.

Support for plugins distributed by Connected Shopping Inc. is not guaranteed for those without a premium service.

By purchasing hosting services from our site, we will make every attempt to address questions and provide assistance as soon as possible. At a minimum, we will provide services within the required timeframe unless we are unable to reach you during business hours (Greenwich Mean Time) through no fault of our own.

Whilst we attempt to provide the best support possible for our plugins, we do not guarantee that any particular support query can, or will be answered to the extent, or within a timeframe that the inquirer is completely satisfied.

1.4. Plugin Ownership

All plugins are property of Connected Shopping Inc. Claiming any type of intellectual or exclusive ownership rights of our products is strictly prohibited.

Our plugins are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur due to the use or inability to use our plugins.

2. Hosted Magento Subscriptions

2.1. Your Hosted Magento Account and Site

You are responsible for maintaining the security of your account and Hosted Magento site, and you are fully responsible for all activities that occur under the account and actions taken in connection with the account. You must immediately notify Connected Shopping Inc. of any unauthorized uses of your site, your account or any other breaches of security. Connected Shopping Inc. will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

2.2. Your Responsibilities with Content

You are entirely responsible for any content made available from your Hosted Magento website. By making the content available, you represent and warrant that:

  • the downloading, copying and use of content does not infringe the rights of any third party;
  • you have fully complied with any third-party licenses relating to the content;
  • the content does not contain or install any viruses, worms, malware, or other harmful or destructive content;
  • the content is not spam, is not machine-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or to further unlawful acts
  • the content is not pornographic, does not contain threats or incite violence, and does not violate the privacy or publicity rights of any third party;

Connected Shopping Inc. has the right (though not the obligation) to refuse or remove content that, in Connected Shopping Inc.’s reasonable opinion, violates any policy or is in any way harmful or objectionable, and to deny or terminate access to a Hosted Magento site to any individual or entity for any reason, in Connected Shopping Inc.’s sole discretion. Connected Shopping Inc. will have no obligation to provide a refund of any amounts previously paid.

2.3. Payment and Renewal

You agree to pay Connected Shopping Inc. the monthly or annual subscription fees indicated for the service. Payments are charged on a pre-payment basis on the day you sign up.

Unless you notify Connected Shopping Inc. before the end of the subscription period that you want to cancel service, the subscription will renew automatically and you authorize us to collect the applicable annual or monthly subscription fee.

2.4. Price Changes

Connected Shopping Inc. reserves the right to modify, change, cancel or upgrade a plugin subscription and/or license key without prior notice or consent. Prices of all products are subject to change without prior notice or consent.

2.5. Refund Policy

If you are unhappy with your purchase, or you have an issue that we are unable to resolve that makes the plugins you have purchased unusable, we will be happy to consider offering a refund.

Refunds will be offered at our sole discretion and must meet all of the following conditions fully:

  • You are within the first 30 days of the purchase of the plugin.
  • Your issue(s) comes from not being able to install the plugin properly or get the plugin to perform its basic functions.
  • You have attempted to resolve your issue(s) with our support team.
  • No refunds will be granted after the first 30 days of the original purchase whatsoever.
  • Issues caused by 3rd party plugins, themes or other software will not provide grounds for a refund.

By purchasing plugin(s) from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions.

2.6. Copyright Infringement

If you believe the material located on a Hosted Magento site violates your copyright, please contact Connected Shopping Inc. Connected Shopping Inc. will respond to all such notices, including as required or appropriate by removing the infringing material or disabling links to the infringing material. Connected Shopping Inc. will terminate a user’s access if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of third parties.

2.7. Disclaimer or Warranties, Limitations of Liability and Indemnification

Your use of a Hosted Magento platform is at your sole risk. The service is provided “as is” and “as available”. We are not liable for damages, direct or consequential, resulting from your use of Hosted Magento, and you agree to defend, indemnify and hold us harmless from any claims, losses, liability costs and expenses (including but not limited to attorney’s fees) arising from your violation of any third-party’s rights. You acknowledge that you have only a limited, non-exclusive, nontransferable license to use Hosted Magento. Because Hosted Magento platforms are not error or bug free, you agree that you will use it carefully and avoid using it ways which might result in any loss of your or any third party’s property or information.

3. Data

3.1. Backups

Connected Shopping Inc. performs daily backups of all Hosted Magento sites, including files and databases. Connected Shopping Inc. agrees to use best efforts and commercially reasonable best practices when deploying services related to data integrity, backup, security, and retention. These services include, but are not limited to: hard drive storage, raid hard drive arrays, network attached storage, storage area networks, operating system installs, operating system reloads, Customer Portal information, and other situations involving Customer data. Customer assumes ultimate responsibility for data integrity, retention, security, backup, and ownership.

3.2. Bandwidth and Resource Limits

Hosted Magento is best suited to sites with up to 7,500 users, up to 100 simultaneous learners, and Content Delivery Network bandwidth of up to 100 GB per month. Sites exceeding these guidelines, especially on a regular basis, maybe be subject to additional fees.

3.3. Email Communications

When you register, you acknowledge that Connected Shopping Inc. will send electronic communications through computer networks in the United States and in other parts of the world. Accordingly, you acknowledge that the use of the platform results in interstate and international data transmissions.

Hosted Magento platforms will send transactional emails as part of normal operations, but the use of email communications should be limited to system notifications and standard messaging. If a site sends more than 25,000 emails per month it may be subject to additional fees.

Connected Shopping Inc. may occasionally send you emails related to the purchase of product(s) from our company. We may also send you occasional email newsletters relating to Connected Shopping Inc. updates, promotions, services, and plugins. We will never sell or release your email to any third party vendors. You may opt out of these emails at any time without penalty.

4. License Agreement

By purchasing our product(s), you indicate and consent that you have read and agree to the Terms & Conditions listed and detailed on this page. We reserve the right to change or modify the current Terms and Conditions without prior notice or consent.

5. Severability 

If any part of this agreement is declared unenforceable or invalid, all remaining clauses in this agreement shall remain binding on the customer.